In the beginning of Professor
McCloskey’s lecture, she goes over the most basic form of information. She uses the metaphor of the tubes at a bank,
a conduit that is used to take information from one place and sends it to
another. In regards to communication,
this information is not sent over a tube, but rather through verbal or
non-verbal messages, but the general idea remains the same. Now that being said, no one would study
communications if it were that simple, it isn’t just about the information
being passed on, but rather the intentions of the messenger. She states that the most important part of
communication is the information, but rather the act of persuasion. It’s the type of persuasion, not to change
someone’s mind, but rather, to have them see it as you see it. The intent is to make everyone happy. The receiver has gotten new information, and
the messenger has passed on the information that they had in a way that seems reasonable
to the receiver. However, this
persuasion is not forcing anyone to do anything, instead, it is used in a way
to present the information is such a way that the receiver makes the choice to
accept it.
She
gives a great example of this information by persuasion idea. She, as a teacher, is doing it every time she
steps in front of a room of students.
She is presenting you with information, and persuading you that this
information is important and should be known.
She is in no way forcing you to memorize the things she’s teaching, but
rather, leaving it up to you to decide it it’s worthwhile. If you do take notes, and learn the material,
then she has successfully persuaded you that the information presented was
important. The word she likes to use to describe
successfully persuading someone is “sweet talk”.
About
half way through the lecture, she brings up a very interesting point. She says that what communication majors learn
is something that will never “get cheaper”.
What she means is that everything around us is getting cheaper and
cheaper, cell phones, lap tops, technology in general, but the ability to “sweet
talk” someone, or persuade them to think as you do, or do what you want them
to, is something that won’t lose value over time. I whole heartedly agree with that. I believe that one of the most important
qualities a person can have is the ability to get a message across as clear as
possible. A person who can do that will
rarely have any problems in the business world because there won’t that
constant misunderstanding that comes with someone who does not possess that
ability. The power of persuasion is something that, no matter how much
technology improves, will always be needed when communicating with others.
Persuasion is very important. I didn't watch this lecture but I'm interested in if she discussed persuasion via strong non-verbal actions. To persuade someone else, people often go far out of their way through actions, which can be more powerful than words or simple gestures.
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